Managed Services
Our work with clients does not stop when the application is moved to production. G360 continues to provide Managed Services to provide:
- Application maintenance, QA and bug fixing
- Support services to answer users’ queries, log and resolve issues
- Application enhancements, typically through prioritization and backlog management to provide a steady stream of desired improvements and to keep the application fresh and the user demands satisfied
At the beginning of our Managed Services engagement, G360 works with our clients to put in place Service Level Agreements (SLA’s) governing application response times, application availability, issue response times, resolution times and other metrics.
In addition to Application Management, G360 can manage your entire Azure Cloud environment, including initial setup and subscriptions. We monitor resource usage and optimize these so our clients always have the needed system resources without paying for any unused or underused resources.
Let's Get To Work
Our signature strategy is to become one with your company. If you are successful, we are successful. By achieving your goals and meeting your expectations we are sure we can create a solid and long lasting business relationship.